EVENTS



Eliciting Requirements – Challenges and Solutions

OPEN EVENT

19-April-2024

11:00 AM TO 12:00 PM (EST)
09:30 PM TO 10:30 PM (IST)

Image


WEBINAR OVERVIEW :

To provide business analysis practitioners with insights and strategies for overcoming challenges with eliciting requirements. This presentation will aim to provide a comprehensive overview of common obstacles and effective solutions when working with business stakeholders.


11:00 AM TO 12:00 PM (EST)

09:30 PM TO 10:30 PM (IST)


AGENDA

We’ll cover the following topics:

Overview of Elicitation

  • Introduction to Elicitation
  • Key tasks performed

Challenges with Elicitation

  • Understanding your stakeholder’s mindset
  • Understanding context
  • Unfriendly stakeholders / unreasonable customers
  • Reluctance to answer your questions
  • Business needs vs. stakeholder wants
  • Limitations and constraints
  • Business domain complexities
  • Exceptional Scenarios
  • Unspoken Assumptions
  • Taking things at face value

Solutions

  • Managing stakeholder relationships
  • Asking the challenging questions
  • Being the diplomat
  • Understanding the reason for resistance
  • Tactfully influence thinking
  • Focusing on business value
  • Objective analysis and the presentation of facts
  • Verifying the gaps
  • Transitioning from the complex to the simple
  • Developing a shared understanding


TAKE AWAYS

By the end of the session, attendees will gain practical takeaways to help enhance their skills with this critical aspect of being a business analyst.
The attendees of the webinar will be provided with special offer during the live webinar session. This will be a limited offer for Attendees only. Email will be forwarded for the same after conclusion of the event.


GUEST DETAILS

Glenn Hughes

Sr. Business Analyst
CBAP, CPOA Certified

Glenn Hughes is a Certified Business Analysis Professional (CBAP) with proven experience in deploying and supporting highly regulated business critical systems for the Pharmaceutical Industry. Glenns background as a Senior Business Analyst includes implementing an EDMS at Teva Pharmaceuticals for submitting drug applications electronically to the FDA, and a Medical Imaging Archival system for Merck Inc. Glenn has also contributed subject matter to Villanova University’s Business Analysis certification program. He has been an actively involved with the IIBA Philadelphia Chapter since October 2008.

Glenn Hughes

Sr. Business Analyst
CBAP, CPOA Certified

Glenn Hughes is a Certified Business Analysis Professional (CBAP) with proven experience in deploying and supporting highly regulated business critical systems for the Pharmaceutical Industry. Glenns background as a Senior Business Analyst includes implementing an EDMS at Teva Pharmaceuticals for submitting drug applications electronically to the FDA, and a Medical Imaging Archival system for Merck Inc. Glenn has also contributed subject matter to Villanova University’s Business Analysis certification program. He has been an actively involved with the IIBA Philadelphia Chapter since October 2008.



EVENTS PAGE HERE

Copyright © Techcanvass | All Rights Reserved